At Tubey, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item within 30 days of the purchase date for a refund or exchange.

To initiate a return, please contact us at the following:

Phone: 410-759-7488
Email: [email protected]

Please provide your order number, the reason for the return, and whether you would like a refund or exchange. Our customer service team will assist you with the return process.

Returned items must be in their original condition, unused, and with all original tags and packaging. Any items received that do not meet these requirements may be subject to a restocking fee.

Please note that shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the return is due to an error on our part.

Once your return is received and inspected, we will process your refund or exchange within 5-7 business days.

If you have any further questions or need assistance, please don't hesitate to contact us. Our goal is to provide you with the best shopping experience possible.

Thank you for shopping at Tubey!